
Since the inception of the internet, we have had extraordinary changes in the methods many industries conduct business. One such shift in approach is the large-scale deviation toward online transactions rather than offline sales.
This new method, though it has many advantages, has its own set of problems that need to be overcome. The issue that online shopping raises is that you have to shop blindly, and you have to trust that the product you ordered is the product you got.
In many cases, this has not been the case as many consumers have terrible stories to tell, that is, until the advent of online reviews. Online reviews are revisions of customers on their experiences with the product they have purchased and the manufacturers of these products. Using these reviews, both negative and positive reviews, one can form an opinion on the reliability of a product and the company that …