How online shopping has changed during COVID-19


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How online shopping has changed during COVID-19

Woman holding credit card online shopping



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E-commerce sales grew by 43% during 2020

Woman holding phone online shopping



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Globally, people started shopping online more, but spending less

Hands holding credit card and using laptop



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Online grocery shopping took off

Girl using a phone with online supermarket on the screen



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More consumers are switching brands

Woman with shipping box with shoes, phone, and credit card



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Shoppers are testing accessories, furniture, and more with augmented reality

Woman holding iPad with augmented furniture in display



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Out-of-stock messages are more common

Woman is holding credit card and using laptop



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An estimated half of all US adults made a purchase on social media in 2022

Smiling young woman using mobile phone



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People bought a lot more furniture online

Overstock website homepage



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People around the globe plan to keep shopping online

Smiling man with tablet and credit card at home



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Omnichannel shopping appears to be the new normal

Woman trying virtual shoes through AR store app


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